Certified Agile Service Manager (CASM) Certification Training
Course Overview
A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organisation as the basis of a DevOps culture.
This course provides an introduction to Agile Service Management - the application and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s efficiency and enables IT to continue to deliver value in the face of changing requirements.
This course is delivered over 2 full days.
Key Information
Course Length
16 hours
Learning Method(s)
Online materials
Online assessment
For Individuals
Cost and Funding Information
Full Cost Price
£1,295.00
Study this course
Get in touch with us today to register your interest
Register interestBuy the course today and begin your journey to qualification
- Apply Agile and Scrum concepts to ITSM process design and improvement
- Understand that it is more important to “be agile” than “do agile”
- Cross-pollinate Agile and ITSM practises to support end-to-end Agile Service Management