ITIL 4 Specialist: Create, Deliver, and Support Training
Course Overview
This ITIL 4 Specialist: Create, Deliver, and Support (CDS) course covers the 'core' service management activities and the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver, and support IT-enabled products and services while also covering supporting practises, methods and tools and an understanding of service quality and improvement methods.
The course prepares you for the ITIL 4 Specialist: Create, Deliver, and Support exam, one of five exams needed to achieve ITIL 4 Managing Professional (MP) Certification.
Key Information
Course Length
6 weeks
Learning Method(s)
Online materials
Online assessment
For Individuals
Cost and Funding Information
Full Cost Price
£1,325.00
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- Plan and build a service value stream to create, deliver and support service
- Identify how relevant ITIL practises contribute to creation, delivery, and support across the SVS and value streams
- Create, deliver, and support services